Privacy Policy

1. Introduction and Commitment to Privacy

1.1. User privacy is important to us. This Privacy Policy (“Policy”) describes how we collect, use, store and protect personal data related to the use of requalify.ai, in compliance with the LGPD (Law No. 13,709/2018) and other applicable legislation.

1.2. Data Collection. We only ask for personal information when we truly need it to provide and improve our services, always based on appropriate legal basis (e.g. consent, performance of contract or legitimate interest).

1.3. Legal Basis. Personal data processing operations at requalify.ai may be based on:

• Consent of the holder, when applicable;

• Contract execution or preliminary procedures for a contract to which the holder is a party;

• Compliance with legal or regulatory obligation;

• Legitimate interest, provided that the fundamental rights and freedoms of the holder do not prevail;

• Other hypotheses provided for in the LGPD, such as health protection or fraud prevention.

1.4. Compliance with Health and Research Standards. requalify.ai can be used in contexts involving health data or research with human subjects. In these cases:

• The User is responsible for ensuring that prior data processing complies with specific legislation, including resolutions of the National Health Council (CNS), such as Resolution No. 466/2012;

• Despite all the security and privacy precautions we take, requalify.ai does not replace the need for ethics committees and other authorizations required in research protocols.

2. Data Collected and Purposes

2.1. Registration Data: Name, email, contact information and other data necessary to create and manage the User account.

• Purpose: authentication, identification and management of access to services.

2.2. Payment Details (where applicable): processed by payment intermediaries, such as Stripe.

• Purpose: to process financial transactions, issue invoices and comply with legal or regulatory obligations.

2.3. Submitted Content: Files and documents that the User chooses to upload to the Platform (including possible health or research data).

• Purpose: to enable analysis, search and other features offered by the Platform.

2.4. Navigation Data: IP address, access logs, cookies, device type, browser, date and time of access.

• Purpose: to maintain the security of the Platform, improve the User experience and generate usage statistics.

2.5. Cookies and Similar Technologies: Used to remember User preferences, serve ads (if applicable) and enable essential functionality.

• The User can manage cookie preferences in their browser, aware that some functionalities may be affected.

3. Responsible Use of AI and Health Data

3.1. The requalify.ai no uses Users’ personal data or health data for the purpose of training artificial intelligence models in an unrestricted manner. The data is processed as requested by the User to provide specific results (e.g., transcriptions, searches, insights).

3.2. Automated Decisions. If automated decisions are made that affect the User, the User will be informed and may request clarification or human intervention, in accordance with the LGPD.

3.3. Sensitive Health Data. If the User uploads sensitive health data, he/she assumes responsibility for ensuring that he/she has obtained express consent (when required) and that he/she complies with LGPD standards and health resolutions, including requirements for confidentiality, research and ethics in research with human beings.

4. Data Sharing

4.1. User data may be shared with third parties only in the following cases:

a) Necessary for the operation of the Platform, for example, cloud hosting services, data analysis tools and payment providers;

b) Compliance with legal or regulatory obligations;

c) Cooperation with government authorities, upon formal request;

d) Protection of requalify.ai's interests in case of disputes;

e) Prevention of fraud or protection of third party rights.

4.2. If data is transferred to partners located outside Brazil, we will adopt the measures required by the LGPD, including verification of an adequate level of protection or specific contractual clauses.

4.3. Not Training AI with User Data. requalify.ai does not use content uploaded by Users for training, improvement or expansion of its own AI databases on a large scale, except for occasional performance analyses, always anonymized or pseudonymized, when essential for maintaining the service.

5. Data Retention and Deletion

5.1. Personal data will be kept for the time necessary to fulfill the purposes for which they were collected or to meet legal and regulatory requirements.

5.2. After the end of the processing or upon the User's request for deletion, requalify.ai may keep data stored for the period necessary to comply with legal obligations or preserve legitimate interests, always in accordance with the LGPD.

5.3. When the storage period expires or the legal basis ceases, the data will be securely deleted or irreversibly anonymized.

6. Information Security

6.1. requalify.ai adopts appropriate technical and organizational security measures (e.g. encryption, security protocols, access control) to protect data against unauthorized, accidental or illegal access.

6.2. In the event of a security incident that may result in significant risk or damage to data subjects, requalify.ai will communicate the incident to the National Data Protection Authority (ANPD) and to the affected data subjects, in accordance with the LGPD.

6.3. The User is also responsible for keeping their devices secure and not sharing access credentials.

7. Rights of the Holder

7.1. As provided for in the LGPD, the holder of personal data has the right to:

Confirm the existence of processing and access your personal data processed by requalify.ai;
Request correction of incomplete, inaccurate or outdated data;
Request anonymization, blocking or deletion of unnecessary or excessive data;
Obtain information about the entities with which requalify.ai shares data;
Request data portability, where applicable;
Revoke previously given consents;
Exercise other rights provided for in applicable legislation, in accordance with regulatory updates to the LGPD and ANPD.

7.2. To exercise your rights, you may contact us at any time through the channel provided. We will endeavor to respond within a reasonable timeframe and as required by law.

8. Person in Charge (DPO) and Contact Channel

8.1. requalify.ai has a person in charge (DPO) responsible for acting as a communication channel with the holders and with the ANPD on issues related to this Policy.

8.2. For requests, questions or complaints regarding your personal data, the User can contact us through the address provided on the official requalify.ai website.

9. Changes to this Policy

9.1. requalify.ai may review and update this Policy periodically to reflect legislative changes or improve data protection measures.

9.2. In the event of substantial changes, the User will be notified by the contact details provided or by notice on the Platform. Continued use after the changes will mean acceptance of the new provisions.

10. Applicable Law and Jurisdiction

10.1. This Policy is governed by and construed in accordance with Brazilian law. Any disputes arising from this Policy will be submitted to the jurisdiction of the district of Juiz de Fora – MG, headquarters of requalify.ai, unless otherwise provided by law.

11. Term

11.1. This Policy comes into effect on the date of its publication on the official requalify.ai website, replacing previous versions.

12. Final Provisions

12.1. In the event of any discrepancy between this Privacy Policy and the Terms of Use, the most specific provision on privacy and data protection will prevail.

12.2. The eventual invalidity of any clause of this Policy does not invalidate the remainder of the document, which will remain in force in its other terms.

This policy is effective as of June 18, 2023

For more information or clarification, please contact us.